At Fixit-IT, we have a 4 hour guaranteed on-site response times for critical issues, giving your business confidence and asurity that the impact on productivity will be kept to a minimum.
IT support issues can be logged through our main reception voicemail , made through our website contact page or emailed directly to
customerservice@fixit-it.com.au
Our experienced engineers are always contactable to assist with your issues.
A Professional Services time sheet is signed by our servicing technician and a representative from your company. This ensures that you know exactly what we have been working on and gives us an opportunity to explain what we have done and why.
When we do work for you offsite, we will fax the Professional Service Time Sheet through to you immediately upon completing the task.